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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
401 Questions
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411 Answers

Customer questions and answers for Central Vacuum Systems

Question

The exhaust air coming from the power unit is very hot. Is this normal?

PP 600 Central Vac
Age: 55-64
Gender: Female
asked 4 days ago
Customer avatar
by
Kay
Virginia
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model PP600 central vacuum system. The exhaust air coming from the PP600 will be hot. That is a normal situation.
answered 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

accessories for CV 353

Need to replace floor/carpet attachment. Low pile carpet
Age: Over 65
Gender: Female
asked 1 week, 5 days ago
Customer avatar
by
Pam
MA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the Central Vacuum system. There is a “Dealer Locator” link at the top of our web site page where you can find distributors in your area that would carry these products.
answered 1 week, 3 days ago
Customer avatar
by
NuToneCustomerService
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Question

I have the NuTOne Vac (CV_350W) and the motor seems frozen. What can I do about this??

Age: 55-64
Gender: Female
asked 2 weeks, 2 days ago
Customer avatar
by
Deb
Parkland, FL, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV350W central cleaning system. You will need to either get a new motor or replace the unit itself. The motor (part number 33882REB) can be purchased through the “Shop for Parts” link at the top of our web site page or from the Customer Service Department at 888-336-3948. You can also use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site page to find a service center in your area for local assistance.
answered 2 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

Okay assembled in Canada where are the actual parts made arehey made off shore as in China and just assembled here in Canada

I want something All Canadian manufactured and assembled in Canada. Thks
asked 2 weeks, 5 days ago
Customer avatar
by
Yodaman
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question our Central Vacuum systems. Please contact Broan-NuTone Canada directly for more assistance at 888-882-7626. Thank you.
answered 2 weeks, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

Where is the closest service center to Jensen Beach, Florida for the NuTone built in central cleaning system

The brush does not rotate and I need to find a repair shop near Jensen Beach, Florida.
NuTone Built in Central Vauuum - Turbine Powerhead
Age: Over 65
Gender: Female
asked 3 weeks ago
Customer avatar
by
tigger
Jensen Beach, FL 34957, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
The closest service center that we have to Jensen Beach, FL is a company by the name of Built In Home Solutions in Jupiter, FL. Their phone number is 561-401-9261.
answered 2 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
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Question

Where are Tone manufactured

Age: Over 65
Gender: Male
asked 3 weeks, 2 days ago
Customer avatar
by
Yodaman
Ontario Canada
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. The NuTone central vacuum systems are made in Canada.
answered 3 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

Where is the fuse for Nutone VX475C Central System located.

Age: Over 65
Gender: Male
asked 3 weeks, 2 days ago
Customer avatar
by
Bake
US
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX475C central vacuum system. There is a circuit breaker located on the right side rear of the unit, above where the power cord comes out. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 3 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
+1point
1out of 1found this answer helpful.
Question

Where can I buy replacement motor for CV315-B power head?

asked 4 weeks, 1 day ago
Customer avatar
by
Rhonda
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the Broan model CV315-B electric power brush for the central cleaning system. The motor for the CV315 is no longer available through the factory. Please contact the Technical Service Department at 800-637-1453 for possible assistance.
answered 3 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
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Question

What vacuum hose do I need to replace the one I have?

I have a Norteck Air Vac Central System and they said they have discontinued the products and to contact your company. I have a central vac system installed in 1991and it still works fine. The vacuum hose has split and I need a replacement. The hose says series X Y Model BCF 27 BCE CCE FCE 27 CE, The hose opening measured appox. 1 and 1/2 inches. What and where do I need to go to replace it. My zip code is 40241 in Louisville Kentucky. Thanks.
Age: Over 65
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Bill
Louisville, KY, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question.
From your description, the Nutone hoses should function with your inlets, as far as size is concerned. There are different types of hoses in our line, which include 120 volt, low-voltage with switch and a standard hose, with no switch. I would suggest that you check the "dealer search", on our website and then visit the Nutone Distributor in your area for the hose most compatible to yours. I hope this information is helpful.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

My central vac system is about 20 yrs old. It is a Nutone system model CT 600. I need to replace all accessories. What model accessories are compatiab

Age: Over 65
Gender: Male
asked 1 month, 2 weeks ago
Customer avatar
by
Stan
Wytheville, VA 24382, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding your central vacuum. For assistance identifying which accessories will work with your system, please call Customer Service at 1-888-336-3948.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

CV-750 Central Vac shuts off after about 3 minutes.

Disconnected all hoses to make sure no obstructions - checked all filters - they are clean - unit still shuts off. Unit approx. 17 years old.
Age: 55-64
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
SIckvacuum
MInnesota
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding the CV750 central vacuum. It sounds like the unit is shutting off because a motor is getting too hot and tripping the thermal protector on the motor. Unfortunately, the motors for this unit are no longer available. You would have to replace your central vacuum tank if this is the cause. If you need further assistance, please contact Technical Support at 1-888-336-3948.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

where can I get a schmatic of a centeral vacume model VX550

Age: 55-64
Gender: Male
asked 2 months ago
Customer avatar
by
lutzy
Pilot Mountain, Pilot, NC 27043, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model VX550 central vacuum system. There is no schematic available for the VX550, but there is a parts sheet. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
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Question

CV 353

runs without suction hose attached.
Age: 55-64
Gender: Male
asked 2 months ago
Customer avatar
by
Chief
CT
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central vacuum system. If your unit runs without a hose installed in an inlet and the ON/OFF switch has no control over it, you would have a stuck relay inside the unit itself, or a short in the low voltage wires inside the house. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
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Question

Just purchased home with central vac system. NuTone book was left in house but name on vac is Thomas Industries Model T-606.

I am having issues with it shutting off and I have to push reset button. House is about 20 years old and I am assuming the vac is also. Where do I go for help? I have looked for the Thomas Industries Home Vac System and cannot find the one in Matthews, NC as is printed on the label.

Would appreciate any help. Thank you
Age: Over 65
Gender: Female
asked 2 months, 2 weeks ago
Customer avatar
by
Patty
St. Louis
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. I’m sorry, but the tank you have is not our product and we are not familiar with Thomas Industries.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

Replacement part

a picture fell off the wall and hit my nutone wall cover plate. It cracked. Can I purchase a new one?
asked 2 months, 3 weeks ago
Customer avatar
by
KK
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. You should be able to replace the wall inlet. You can use the “Dealer Locator” found at the top of our web site page to find distributors in your area or use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site to find a service center/parts outlet in your area. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

CV-553 parts ?

Exploded drawing and avail parts for CV-553, (approx. 20 years old)
Age: 55-64
Gender: Male
asked 2 months, 3 weeks ago
Customer avatar
by
MBS1
Pennsylvania, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV553 central vacuum system. You can use the “Shop for Parts” link at the top of our web site page to find the exploded parts view and available parts for the CV553.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
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Question

Nutone central Vacuum replacement parts

We have a Nutone Model CV 352W Amtek Lamb Elec Div Model 116429 vacuum. Can we purchase parts to the motor or do we have to replace the whole motor. Thank you
Age: 55-64
Gender: Female
asked 3 months ago
Customer avatar
by
Deb
Olympia, WA, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV352W central cleaning system. The only parts available for the motor of the CV352W would be the motor brushes, part number 1803A000. You can get them through the “Shop for Parts” link at the top of our web site page or from the Customer Service Department at 888-336-3948. Other than the brushes, you would need to replace the complete motor which is no longer available through the factory. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 3 months ago
Customer avatar
by
NuToneCustomerService
0points
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Question

Nutone parts and accessories for Model CV-450

I'm wondering what bags, secondary filter, and attachments are compatible with my Nutone central vacuum. My vacuum's model number is CV-450w. The vacuum was already in place when I bought my house. Not sure what year the vacuum was installed, but the house was built in 1955. Thank You!
asked 3 months, 2 weeks ago
Customer avatar
by
Britt
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450W central vacuum system. The replacement bags are 391 (set of three bags) and the secondary filter is 84129000. All of the attachments for the central vacuum system currently in our line should work with your system. The CV450W was first manufactured in 1986. You can get the replacement bags and secondary filter through the “Shop for Parts” link at the top of our web site page (just place 391 or 84129000 in the “Search by Part Number” box) or from the Customer Service Department at 888-336-3948. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 3 months, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What power head for nutone model cv-750

Age: 45-54
Gender: Male
asked 3 months, 3 weeks ago
Customer avatar
by
jim
Arkansas, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. We only have one electric power head in the line and it is model CT700. You will also need to purchase the wand and depending on the hose you currently own, you may need a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 3 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

The power head to my NuTone Central Cleaning system needs replace. It is PowerBrush model 398N. Th cleaning system is model number 350 or 353.

My system is at least 30 years ld and the suction still works geat. What replacement electric power head can I buy to fit my old system?
Age: Over 65
Gender: Female
asked 3 months, 3 weeks ago
Customer avatar
by
Maggie
Butler, PA, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning system. To replace the 398N electric power head, you would need to get the CT700. You will also need to purchase the wand, part number CT175, and a new hose CH515. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 3 months, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
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