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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
207 Questions
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211 Answers

Customer questions and answers for Central Vacuum Systems

Question

removing cover to install belt on a BN190 power head

I see the pry places on the side but it will not come off
Age: Over 65
Gender: Male
asked 2 days ago
Customer avatar
by
frank
Stratford, ON, Canada
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model BN190 central cleaning system power head. Before you pry the bottom off, you will need to remove the light lens and take out the two screws holding the unit together. Please contact our Canadian office at 888-882-7626 for further assistance.
answered 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

Does hose CH515 or CH615 work with Power Brush CT600 (What I have)

My hose doesn't conduct electricity to my Power Brush anymore. I fixed a broken wire in the hose handle, bus it still doesn't. Time for a new hose anyway.
Age: Over 65
Gender: Male
asked 5 days ago
Customer avatar
by
Jim
Sykesville, MD 21784, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CH515 and CH615 central cleaning system hose. Both hoses will work with the CT600 electric power head. If your current hose has an electrical cord pigtail on the wall end of it, you would need the CH515 hose. If your current hose does not have a pigtail, you would need the CH615.
answered 4 days ago
Customer avatar
by
NuToneCustomerService
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Question

Need Users Guide

I need a users guide for a central vac 353. thank you.
Age: 55-64
Gender: Female
asked 5 days ago
Customer avatar
by
Pat
Galena, IL 61036, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model 353 central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 4 days ago
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by
NuToneCustomerService
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Question

What is the replacement number for CH510 hose

Age: 55-64
Gender: Male
asked 1 week ago
Customer avatar
by
Lonnie
Dandridge, TN, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CH510 central cleaning system hose. The replacement for the CH510 is now the CH515 hose.
answered 6 days ago
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by
NuToneCustomerService
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Question

How do I disconnect the parts of the wand?

Age: Over 65
Gender: Female
asked 1 week ago
Customer avatar
by
Shirley
Oak harbor wa
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. Most of the wands have a button lock on them and you would simply push the button in and pull the wand sections apart, but some of the wands are only a single piece. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 6 days ago
Customer avatar
by
NuToneCustomerService
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Question

What replaces a ST650 model

Age: Over 65
Gender: Male
asked 1 week, 2 days ago
Customer avatar
by
Tom
Illinois
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CT650 electric power head. The newest electric power head is the model CT700. You will need the power head, a new wand, and depending on the hose you have, you may need to replace your hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 week ago
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by
NuToneCustomerService
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Question

I need to change the filter bags of my CV352 Nutone.

Do I also need to replace the secondary filter if the system was working just fine before having the bag full?
Age: 35-44
Gender: Female
asked 1 week, 2 days ago
Customer avatar
by
Roselin
Miami, FL, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV352 central cleaning system. The filter should be checked and cleaned, if necessary, when replacement bags are installed. Simply brush filter clean. If the filter is excessively soiled, wash in a mild detergent and thoroughly dry before replacing.
answered 1 week, 1 day ago
Customer avatar
by
NuToneCustomerService
+1point
1out of 1found this answer helpful.
Question

do all central vacuums need to exhaust to the outside?

if not what is available?
Age: Over 65
Gender: Male
asked 1 week, 4 days ago
Customer avatar
by
Joe
Texas
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We always recommend venting the exhaust completely out of the house.
answered 1 week, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

Can a handle on a conductive flex hose be replaced?

I have a CV450 Nutone Vac with a conductive flex hose (LR44129) that connects to a CT600 power nozzle.
The electric cord that comes up the wand, then the small prongs connects into the little electrical opening on the end of the handle to power up the nozzle.
The cord will not stay connected into the handle. I have to manually hold it into the handle, otherwise the power nozzle will not work.
Can just THE HANDLE be replaced by a authorized dealer ?
Make me a happy customer and say yes! and about what it will cost.
Thanks!
Age: 45-54
Gender: Female
asked 1 week, 6 days ago
Customer avatar
by
Macie
WV-26847
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system hose. The handle could be replaced, depending on the model of hose you have. You can use the “Dealer Locator” link at the top of our web site page to find a service center in your area, or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 5 days ago
Customer avatar
by
NuToneCustomerService
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Question

On and off controls. Are their remote conrols?

I have a Nutone vacuum system in my vacation house. It was installed 25 years ago. The unit works good. The on and off switch is on the wand. My problem is the wire that controlls the unit. It has shorted out and the unit stays on all the time. I have to unplug it. I believe an animal has chewed through the wire. The way my house is built I don,t have access to the wire other than cut the sheetrock out. My thought is their a remote control that can be installed that at a cost less than tearing up my house to replace the wires?
Age: Over 65
Gender: Male
asked 2 weeks, 6 days ago
Customer avatar
by
Art
Bartlesville Ok
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning system. If your low voltage wire is shorted, you would only have two options. 1) find the short and repair it 2) remove the low voltage wires from the canister itself and only use the switch on the main unit to turn the tank on and off.
answered 2 weeks, 5 days ago
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by
NuToneCustomerService
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Question

Any secret to getting the motor to sit on the seal?

I took the motor off and in trying to put the replacement motor on, I can not get it too tighten down correctly. The screws do not seem to be long enough when the gasket is placed under the new motor. Have tried everything but the gasket seems to thick to work with the original screws.
Age: 55-64
Gender: Male
asked 3 weeks, 3 days ago
Customer avatar
by
Waiting to finish sweeping
Ashland, KY
on Central Vacuum Systems
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1 answer
Answers
answer 1
There should be no reason for the replacement motor not fitting, where the original motor was, assuming it is the proper part and the old gasket was removed prior to the new one being installed. For possible assistance, please contact the NuTone Technical Support group at 888-336-6151. Please have the model number of your vacuum and the part number of the replacement motor available when calling.
answered 3 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

Can I order replacement vacuum bags?

Model No 391
Part No 44186
asked 4 weeks ago
Customer avatar
by
Alan
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. You can order new vacuum bags through the “Shop for Parts” link at the top of our web site page by using part number 391.
answered 4 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

CS450 Won't Power On with hose

I have a CS450. If I plug the hose into the inlet in the wall, nothing happens, this is also true if I plug the hose directly into the power unit in the garage.
I crossed the low voltage wires in the garage and the motor runs and I'm getting suction throughout the house.
The problem? Is it the relay? Can it be the hose (there have been times where it's been difficult to insert and remove) - I took the plastic cover off and everything looks fine.
Age: Over 65
Gender: Male
asked 4 weeks, 1 day ago
Customer avatar
by
joetag
Scottsdale, AZ
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. From your description, it sounds like your hose may have a bad switch in it. You can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to look at the hose for you or contact the Technical Service Department at 888-336-6151 for assistance.
answered 4 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

The motor on my system made a strange sound and heated up.

Fly wheel on motor would not turn freely when I opened the device up. Feels like something is in there like a piece of stone or metal. Can not get it to come out. What do I do?
asked 4 weeks, 1 day ago
Customer avatar
by
waiting to finish cleaning
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 4 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

What unit do I replace CV850 with I want to be sure all the hoses will work with existing outlets

Gender: Female
asked 1 month ago
Customer avatar
by
MABLE
Connecticut
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV850 central cleaning system. The replacement for the CV850 would be the VX1000. You can still use all the tubing, wiring, hoses, inlets and accessories you are currently using.
answered 4 weeks, 1 day ago
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by
NuToneCustomerService
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Question

Why does my CV554 leaves a deposit of dust after each swipe with the electric power brush CT600

I have had it since new 2003. It may have done this since it was new because whenever I get carpets cleaned the different cleaning companies complain about the dust in the carpet.
It looks like it has been vacuumed each time I use it.
Is this a common complaint with this model?
Age: Over 65
Gender: Female
asked 1 month ago
Customer avatar
by
dusty carpets
Alpine, CA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV554 central cleaning system and the CT600 electric power head. If the dust isn’t getting picked up, you would probably either have a clog in the system or the main canister is not operating up to specifications. You can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to check out the system for you.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

How to remove dust bag on Broan cv40d? Needs cleaning

asked 1 month, 1 week ago
Customer avatar
by
John
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV40 central cleaning system. Please contact the Technical Service Department at 800-637-1453 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
0points
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Question

How to remove the filter bag in model CV40D?

Gender: Female
asked 1 month, 1 week ago
Customer avatar
by
Susie Bello
Tryon, NC 28782
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV40 central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
0points
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Question

Owners manual for a model 350 central vac

Age: Over 65
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Steve
Spokane, WA, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model 350 central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

I still use my 30 year old central vacuum. I need a 25' hose and power brush model 398 for a central system model no.350.

Gender: Female
asked 1 month, 1 week ago
Customer avatar
by
Woody
Louisiana
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. The 398 power head is obsolete and there are no repair parts available. You would need to purchase a new hose (CH515), a new power head (CT700) and a new wand (CT175). You can find a distributor through the “Dealer Locator” link at the top of our web site page or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
0points
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