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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
246 Questions
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250 Answers

Customer questions and answers for Central Vacuum Systems

Question

Can I add an air filtration or air purifier to my central van. system?

Age: Over 65
Gender: Female
asked 21 hours ago
Customer avatar
by
smithcrest
Arcata, CA, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We do not have any options to add an air filter or purifier to our units. The exhaust on the central cleaning systems are designed to be vented outside, therefore taking all contaminates vacuumed up, to the outside of the house.
answered 1 hour ago
Customer avatar
by
NuToneCustomerService
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Question

Do you provide a remote on/off switch for central vacuum systems?

The prior owner had set up the system with a garage door type remote to turn the system on and off rather than have the outlets wired. That remote has now failed, though it did work with our new NuTone 550 central vacuum. Do you have, or can you recommend a replacement?
Age: 55-64
Gender: Male
asked 2 days ago
Customer avatar
by
Larry
Charlotte, NC
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We have never had a remote control to operate the central vacuum systems. They have all been hard wired from the inlets to the main canister. There is nothing that we could suggest to solve your problem.
answered 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

WHAT IS A 15 SERIES HOSE?

I RECENTLY bought a ct700 power head..what else do I need in order to utilize this item?
Age: Over 65
Gender: Male
asked 5 days ago
Customer avatar
by
BUBBA
Farragut, TN, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CT700 central cleaning system electric power head. The 15 series hose would be the model number CH515 or CH615. If you have one of these two hoses you would need the wand model number CT175 to go with the CT700. If you have the CH520 or CH620 hose, you would need the CT170 wand. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

My house was built with Vacuflow connections installed in the walls. Will the NuTone Central Vac systems work with those?

Age: 25-34
Gender: Male
asked 6 days ago
Customer avatar
by
Lenny
Ohio, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. Our vacuum canisters will attach to 2” outside diameter thin wall tubing. If that is what is installed in your walls, they would probably work together.
answered 5 days ago
Customer avatar
by
NuToneCustomerService
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Question

I have an electrical problem with a Vx550 that seems to be in the computer

I have a VX550 that was installed by my licensed electrician with on an anti surge circuit. After about a year of light to medium use. The unit started to become temperamental, and would come on sometimes by itself. I would then shut the system down by hand and start it up again and it would be fine for a while, and then it would happen again every six months to a year apart. We only used it once a month so it wasn't a real problem. Then about a year ago the system just stopped working. Seeing I have other vacs, it wasn't a big hardship and I have been quite busy with work. My electrician has tested the unit and says the problem is in the computer circuit board. So what do I have to do to get it fixed?
Age: 55-64
Gender: Male
asked 1 week, 3 days ago
Customer avatar
by
Tim
Gilford N.H
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model VX550 central cleaning system. The VX550 would have a four year warranty and you can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to check it out, or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

When my cv353 is plugged it runs continuously with or without a hose plugged in.

Age: Over 65
Gender: Female
asked 1 week, 4 days ago
Customer avatar
by
Anne
Roseburg, OR, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. It sounds like you either have a short in your low voltage wiring or a stuck relay inside the unit. You can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to check it out or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

block off plates

Where can I purchase a number of light almond color block off plates with the correct screw spacing to cover outlets in a house where the vacuum system is not used. Standard electrical block off plates do not have the same screw spacing?
Age: 55-64
Gender: Male
asked 2 weeks, 1 day ago
Customer avatar
by
Russell
Texas
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. If the inlets are a little wider than they are tall, you can use the model 394 cover plate (white only). If the inlets are taller than they are wide, we would not have a cover plate for it. You can use the “Dealer Locator” link at the top of our web site page to find distributors in your area.
answered 2 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

I have several model LA102 door chimes, are the plunger springs still available as a replacement part? If so what is the part number and price?

asked 3 weeks, 3 days ago
Customer avatar
by
sw
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model LA102 door chime. There are no repair parts available for the LA102 door chime.
answered 3 weeks, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

Suction is working, but the brushes on the motorized nozzle no longer rotate.

Age: 45-54
Gender: Female
asked 1 month ago
Customer avatar
by
Homebrewer
Durham, NH, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning system electric power head. The problem could be in the hose or the power head itself. You can use the “Dealer Locator” link at the top of our web site page to find a service center in the area or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

how can i muffle noise on model 352

asked 1 month, 1 week ago
Customer avatar
by
27yrold
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model 352 central cleaning system. There is a muffler (model 392) that can be installed on the exhaust side of the 352. This muffler will help reduce the noise that gets transferred to the outside, through the exhaust ducting. There is nothing that can be done if you are trying to quiet the main canister.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

Power heads

I have a central vacuum system, but the power head has broken. I would like to know if power heads fit universally. That is, would your power head fit an older system that is still working well? Also, does the electric power head that you offer include an electric cord that plugs into the wall?
Age: 55-64
Gender: Female
 
Products related to my question
 
 
 
asked 1 month, 1 week ago
Customer avatar
by
Pam
Meridian, ID, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question. If your existing system has been installed for many years and the hose(s) are older, there is a good chance that you will need to replace the power head, wand and hose. The CT700 is not a universal fit for all of our older hoses and wands. If you need additional assistance, please contact our Technical Support group at 888-336-6151.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

vc 750 brush will not rotate

I need instructions how to replace belt or remove the base
Age: Over 65
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
jeanine
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning system power head. The CV750 is the model number of an older unit, but not the model number of the power head. Please contact Technical Support with the model number of your power head for further assistance at 888-336-6151.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

The electricity is not getting from the wall to the vacuum. I've narrowed it down to a problem in the hose since I've bought a new motor and wand.

I see that there is a fuse in the handle of the hose. Could this be the problem?
Age: 55-64
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Tom
Kingsburg, CA 93631, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding the central vacuum hose. We will need to know the model of the hose in order to further assist you. Please call Technical Support at 1-888-336-6151.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

My dustpan has low suction, but the suction in the other parts are ok. What could be the issue?

asked 1 month, 1 week ago
Customer avatar
by
Azalea
Chandler, AZ, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding your central vacuum system. If you have good suction at the other inlets, the most likely cause of the poor suction at the dustpan would be a clog. You can use the “Dealer Locator” link on our website to find a service center in your area, or you can call Technical Support at 1-888-336-6151 for further assistance.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

cv-450w where is the serial number location

asked 1 month, 2 weeks ago
Customer avatar
by
j
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question regarding the CV450 central vacuum. There is a data plate located on the side of the top section of the tank.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What about lifetime guarantee?

I have a nutone central vacuum system and the motor just burned. Bearings make awful racket and burning odor in basement
Age: Over 65
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
Grandma B4
Winfield, PA, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding the central vacuum system. Please contact the Technical Services Department at 1-888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can hear the suction throughout the office

We have had the vacuum system for about 2 1/2 years in the recent added on in our office. We have it throughout the building, we can hear the suction throughout the clinic if it is being used it one of the rooms. Wondering if that is normal or is something missing?? Our Dr actually installed it because he installed it at his home, there is no noise and is very quiet when it sucks at his home. We have the VAcusweep Model # C13671V, not sure if that will be helpful.
Age: 25-34
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
Jenn
LaFayette, NY 13084, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. From your description it sounds like you may have a leak in the system. You may want to have a service station look at the system for you. There is a “Dealer Locator” at the top of our web site page where you can find the closest service center to your location. You can also contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

my vacuum won't turn off when i take out the hose, what's wrong with it?

the only way i could get it to turn off was to unplug the unit from the wall - even when i flipped the on off switch it was still running!
asked 1 month, 2 weeks ago
Customer avatar
by
pat
florida
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. The problem you are having is probably from a stuck relay inside the main canister or a short in the low voltage wiring. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What unit should I buy to replace a model 599 central Nutone vacumm head andhose

My vacumm is about 18 years old. I put new motor in the vacumm it self but my power head seems to burn up belts fast. Do you have a replace ment head
Age: 45-54
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
doug
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model 599 central cleaning system electric power head. The replacement for the 599 would be the CT700. You would also need a new wand and depending on the hose you currently have, you may need to get a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

How do I replace the inlet of the cv353 ?jvac

asked 2 months ago
Customer avatar
by
jvacl
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. The inlet on the CV353 is held in place with two screws. The replacement inlet part number is 33836000 and it can be purchased through the “Shop for Parts” link at the top of our web site page. If you need further assistance please contact the Technical Service Department at 888-336-6151.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
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