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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
269 Questions
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274 Answers

Customer questions and answers for Central Vacuum Systems

Question

What is replacement hose for Nutone CT600 DLX Motor-Driven Power Brush?

Current hose is CH-310, which seems to be discontinued.

Central vac system is Model CV353
asked 6 days ago
Customer avatar
by
granny
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CT600 central cleaning system electric power head. The hoses currently in the line that would work with the CT600 would be the CH515 (if you have standard inlets) and CH615 (if you have direct connect inlets). Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 5 days ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

problem after changing the Nutone motor on whole-house vac system

The motor on our whole-house Nutone system went out recently and we replaced it with a slightly more powerful Nutone system. Now when I vacuum the floor if I raise or lower the hose, the system power will go up and down (I can hear the motor in the basement doing this, and the suction drops off too). The old motor was purchased 15 years ago and I' wondering if there is some difference in the fact we didn't replace any of the hoses or vacuum heads. It wasn't doing this with the old motor and started as soon as the new one was installed. Any suggestions would be appreciated?
Age: Over 65
Gender: Female
asked 6 days ago
Customer avatar
by
Dale
Martin, GA U.S.A. 30557
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 5 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Where can I purchase a belt for my CT600 powerbrush?

Age: 55-64
Gender: Female
asked 2 weeks, 6 days ago
Customer avatar
by
Nell
Valley Head, Al.
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CT600 electric power head for the central vacuum system. The belt for the CT600 is part number 0518B000 and you can get it through the “Shop for Parts” link at the top of our web site page. You can also contact Customer Service for parts ordering assistance at 888-339-3948.
answered 1 week, 4 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Where can I get a replacement hose for an NT350? None of the on-line site define that hose.

Age: Over 65
Gender: Male
asked 2 weeks, 2 days ago
Customer avatar
by
Tom
Whitehall, PA, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model NT350 central cleaning system hose. We do not have a model NT350 hose in our data base. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 6 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

how do i take the cover off of the ct600 vacuum head

Age: Over 65
Gender: Male
asked 2 weeks, 4 days ago
Customer avatar
by
Carl
Flowery Branch, GA, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CT600 electric power head for the central cleaning system. To take the cover off of the power head you would first remove the light cover and bulb. There are then two screws to remove. Next, turn the power brush over. Insert a screwdriver at the cover tabs on both sides and twist to release the tabs. Turn the unit right side up. Press handle release pedal and lower the swivel. Tilt cover forward from back until the front snaps free. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 2 weeks, 3 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I needa pail gasket replacement but I can't find a model or serial number on the unit.

Age: 55-64
Gender: Female
asked 3 weeks, 1 day ago
Customer avatar
by
Judy
Pavilion, NY, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. There should be a data plate on the upper 1/3 of the unit, normally slightly around the side towards the back. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

We have installed Shaw carpet in a new house and would like to put in a Nutone system. Is your product one that is ok to use for this carpet brand?

Age: 55-64
Gender: Female
asked 3 weeks, 1 day ago
Customer avatar
by
K
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. You would need to check with the carpet manufacturer on the restrictions of products that can be used on your specific type of carpeting.
answered 2 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What replaces the power brush and hose for a CT600 system?

asked 3 weeks, 4 days ago
Customer avatar
by
sfaiella
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CT600 central cleaning system electric power head. The replacement for the CT600 is the CT700. The present current carrying hoses are model numbers CH515 or CH615 and along with either one of these hoses, you would also need the CT175 wand. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can't find model number

We have an older Nutone Scovill Cleaning system and want to update the brush and accessories and hose. Our problem is that we can't find anywhere a model number is listed. The old brush head has a plate that says Model 398 NG 0145220 under Model Type & Serial. It also lists 21 next to Amps and 120 AC next to Volts. Thanks for helping me figure out what model this is so I can update. Catherine Fitzgerald
asked 4 weeks, 2 days ago
Customer avatar
by
Cat
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning system. The current electric power head is model CT700. The new hose would be the CH515 and you will also need a new wand for the power head, model number CT175. Please contact the Technical Service Department at 888-336-6151 if you need additional assistance.
answered 3 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I what to vent my unit to the outside.

what are the specs for max distance, size of pipe and amount of 90 Deg.
elbows can be run?
Age: Over 65
Gender: Male
asked 1 month ago
Customer avatar
by
The cool guy
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. The exhaust for the main canister should be kept as short and straight as possible, but you can have up to 25 feet of tubing for venting to the outside.
answered 3 weeks, 6 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have a 1997 nutone central vac system with CH 510 hose and 599 power head.The head needs replaced. What current power brush will work with my hose ?

Age: 45-54
Gender: Male
asked 1 month, 2 weeks ago
Customer avatar
by
MIKETONE
Indiana, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. The current electric power head is model CT700 and it will not work with your present hose. Your most economical choice is to buy the CK350 kit which has all of the tools you'll need (CH515 hose, CT700 powerhead, CT175 wand along with the sock and new tool kit).
answered 1 month ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

CV653 Control board replacement?

Intermittent shuts on & off
asked 1 month, 1 week ago
Customer avatar
by
Denny
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. The control board for the CV653 is available under part number S87119000. You may obtain this part but contacting our Customer Service department at 888-336-3948.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Where is the Seiral Number located on my CV 353 Nutone Power unit?

asked 1 month, 2 weeks ago
Customer avatar
by
Sir
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. The serial number should be on the data plate on the side of the canister.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have a VX1000C system in which one of the motors has bad brushes what brushes do I need

Age: Over 65
Gender: Male
asked 1 month, 2 weeks ago
Customer avatar
by
Jim
Vermont, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX1000C central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Model CV450-W no suction. What could be the problem

all lines clear into and out of unit. new filter, new bag. motor does turn on but does not have any suction to it.
asked 1 month, 2 weeks ago
Customer avatar
by
Vac Man
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450 central cleaning system. Make sure the debris canister is tightly attached to the bottom of the unit with the pale gasket in place. If you still have no suction, contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

VX475 Central Vacuum turns off after a few minutes

Thermo Protector is malfunctioning
turns off after 10 minutes, can be restarted after 10-15minutes.
Age: 55-64
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
Klaus
Florida
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX475 central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Do you have a canister that can be mounted on the outside of a home in the elements?

Age: Over 65
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
Hal
Beaufort, SC, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. All of our central vacuum systems are for interior installation only. They are not designed to be installed outside in the elements.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

how can I correct a blocked suction line?

I think the line became plugged while cleaning the garage, I have no idea what may be in it
asked 1 year, 8 months ago
Customer avatar
by
Ross
on Central Vacuum Systems
+5points
5out of 5found this question helpful.
3 answers
Answers
answer 1
I have had a Nutone Central Vac system in my home since 1984. The line has become clogged at least three times. I had to cut the line in 4 places, take it out of the house, clean the sections, and then return the sections of pipe that were clogged. I used flexible connectors to reconnect the pipes.

I think that moisture from the house gets in the line and it casues lint, etc to stick to the walls of the pipe. Once stuck, a dam is made and the clog forms. I initially tried using a plumbers snake, but the length of pipe is far too long for the snake I have to work.
Age: 55-64
Gender: Male
answered 2 months ago
Customer avatar
by
Shrink
Pennsylvania
0points
0out of 0found this answer helpful.
answer 2
"
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line. Please contact our Technical Service Department at 888-336-6151 if further assistance is required

"
answered 1 year, 7 months ago
Customer avatar
by
NuToneCustomerService
-8points
1out of 10found this answer helpful.
answer 3
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line.
answered 1 year, 8 months ago
Customer avatar
by
NuToneCustomerService
-2points
3out of 8found this answer helpful.
Question

Replacement inlet for Nutone CV-750

I can't seem to find an exact match for my existing inlets. What model is compatible?
Age: 55-64
Gender: Female
asked 2 months, 2 weeks ago
Customer avatar
by
Terryteeds
Brick, NJ, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system inlets. If the inlet you are looking for is basically square (a little wider than tall), it would be a model 360 inlet. If the inlet is taller than it is wide (about the size of a standard electrical receptacle cover), it would be a model 330 inlet. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can I get a new sweeper head to attach to my old hose?

Age: 35-44
Gender: Female
asked 2 months, 2 weeks ago
Customer avatar
by
Liv
Sterling Ohio
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system electric power head. The current electric power head in the line is the model CT700. With the proper wand, it will connect to the CH515, CH520, CH615 and CH620 hoses. If you have any other hose than these, you will need to purchase a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
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