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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
377 Questions
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386 Answers

Customer questions and answers for Central Vacuum Systems

Question

I ran over my hose for my vacuum with my car. It stills works but it is squashed/missshaped. How do i reshape it?

Age: 18-24
Gender: Female
asked 23 hours ago
Customer avatar
by
Isabelle
New Jersey, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system hoses. Once the hose has been run over and squashed, there is no way to reshape it. You would need to get a new hose.
answered 9 hours ago
Customer avatar
by
NuToneCustomerService
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Question

Have Nutone power brush CT 700 Where can I but or obtain the roller(s) for the pile adjustment feature-one is missing ??

Age: Over 65
Gender: Male
asked 2 days ago
Customer avatar
by
Don
Elizabethville, PA 17023, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CT700 central cleaning system electric power head. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 day ago
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by
NuToneCustomerService
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Question

REPLACEMENT PART YR91364UL

Have been advised I need to replace this part. Sensor that allows vaccum to turnoff when hose is removed from outlet.
Please advise cost.
Age: 55-64
Gender: Male
asked 2 days ago
Customer avatar
by
Ricky
Monroe, NC, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. The part number YR91364UL is not a NuTone part number and we cannot assist you without a model number of the main unit. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 day ago
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by
NuToneCustomerService
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Question

I have a NuTone CV653 & cv750 system that is 14 years old

The brushes to not operate anymore when it is plugged in. What can be the problem? The unit works for the floors just fine
Gender: Female
asked 1 week ago
Customer avatar
by
Dee
Stout, Ohio
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. If the electric power head is not working, the problem could be a tripped circuit breaker on the power head, a broken belt, a defective motor in the power head or the hose itself. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 4 days ago
Customer avatar
by
NuToneCustomerService
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Question

what gear belt fits twin turbine air-driven brush model 342?

This is an older model so I'm having trouble finding a replacement belt. Old belt is labeled dupro 131-23-110
Age: 55-64
Gender: Female
asked 2 weeks ago
Customer avatar
by
Janis
Dover, DE, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model 342 air driven turbine brush for the central cleaning system. The belt for the 342 is no longer available through the factory and we have no replacement for it. You could go through a local vacuum cleaner repair company and see if they can cross the part number you have on the belt to a replacement.
answered 2 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

I need to replace my Nutone CV 450. What is the best replacement for it?

Age: Over 65
Gender: Male
asked 2 weeks, 3 days ago
Customer avatar
by
Jay
Atlanta, GA, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450 central vacuum system. The current central cleaning system to replace the CV450 would be the PP600 system.
answered 2 weeks, 2 days ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

I need to replace my Nutone central vac power brush Model 398N. What alternative can I buy?

Age: Over 65
Gender: Female
asked 2 weeks, 5 days ago
Customer avatar
by
Livvie
Omaha, Nebraska
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model 398N central cleaning system electric power head. The present electric power head is model CT700. You would also need to purchase a new wand and depending on the model of hose you have, you may need to replace the hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 weeks, 4 days ago
Customer avatar
by
NuToneCustomerService
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Question

How do you clean the secondary filter in model CV-353W?

Age: Over 65
Gender: Male
asked 3 weeks, 2 days ago
Customer avatar
by
magee
North Haledon, NJ, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353W central cleaning system. The filter should be checked and cleaned, if necessary, when replacement bags are installed. Simply brush the filter clean. If the filter is excessively soiled, wash in a mild detergent and thoroughly dry before replacing.
answered 3 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

is it possible to purchase and replace JUST the cracked hose? The end attachments are fine

asked 1 month ago
Customer avatar
by
Rob
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system hoses. Once the hose material starts cracking, you need to replace the entire hose.
answered 4 weeks, 2 days ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

Can you provide me the switch part number on the hose handle?

The switch works intermittently, it needs to be pressed all the time in order to make the vacuum work. can I have the switch manufacturer's part number? The system was purchased in 2007.
Age: 45-54
Gender: Male
User submitted photo
asked 1 month ago
Customer avatar
by
Humphrey
New Jersey
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system hoses. It appears that you have a model CH230 hose. The part number for the switch assembly would be 0017B000. You can get the switch from the “Shop for Parts” link at the top of our web site page or from the Customer Service Department at 888-336-3948.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

I have model @ CV-850 looking for the head for the floor and carpet, prefer a power head which one should i select

Gender: Male
asked 1 month, 2 weeks ago
Customer avatar
by
ash
NJ
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Nutone currently only offers one power head, the CT700. This will require a new wand, either the CT170 or the CT175. We will need to know which hose model you have in order to determine which wand you will need. The CT170 wand works with the CH520 and CH620 hose. The CT175 wand works with the CH515 and CH615 hose. If you need help identifying the wand you need, please call Technical Support at 1-888-336-6151.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

how can I correct a blocked suction line?

I think the line became plugged while cleaning the garage, I have no idea what may be in it
asked 2 years, 8 months ago
Customer avatar
by
Ross
on Central Vacuum Systems
+10points
10out of 10found this question helpful.
5 answers
Answers
answer 1
First is it the vacuum hose it self or are you talking system the in wall piping ?? OK lets see if it is blocked take vacuum hose make sure it is disconnected from the wall outlet. NOW HOLD IT UP RIGHT on one end take a small object quarter , washer anything small and drop it in as it passes thru raise the hose up and the object will keep going until it comes out from the opposite end. if not then there is your problem.
If it's in the wall, well try this take the hose and plug it in on another line
take the other end and place it on the opening of the BLOCKED LINE
see if this doesn't pull it back out GOOD LUCK
Mike
Age: Over 65
Gender: Male
answered 1 month, 2 weeks ago
Customer avatar
by
Heat
Conway,SC
0points
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answer 2
Just put a broom in the hose until it clears out
Age: 18-24
Gender: Male
answered 9 months ago
Customer avatar
by
easyway
-1point
0out of 1found this answer helpful.
answer 3
I have had a Nutone Central Vac system in my home since 1984. The line has become clogged at least three times. I had to cut the line in 4 places, take it out of the house, clean the sections, and then return the sections of pipe that were clogged. I used flexible connectors to reconnect the pipes.

I think that moisture from the house gets in the line and it casues lint, etc to stick to the walls of the pipe. Once stuck, a dam is made and the clog forms. I initially tried using a plumbers snake, but the length of pipe is far too long for the snake I have to work.
Age: 55-64
Gender: Male
answered 1 year, 2 months ago
Customer avatar
by
Shrink
Pennsylvania
+1point
2out of 3found this answer helpful.
answer 4
"
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line. Please contact our Technical Service Department at 888-336-6151 if further assistance is required

"
answered 2 years, 8 months ago
Customer avatar
by
NuToneCustomerService
-8points
3out of 14found this answer helpful.
answer 5
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line.
answered 2 years, 8 months ago
Customer avatar
by
NuToneCustomerService
-3points
6out of 15found this answer helpful.
Question

Where can I find a manual for maintenance?

I need to see the connections for the screens in my power unit
Age: Over 65
Gender: Female
asked 1 month, 4 weeks ago
Customer avatar
by
Needy
Utah, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. We cannot properly assist you without a model number. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have a Nutone Central Vac system that was installed in 2006. I need to replace the belt, How do I get to the belt

asked 2 months ago
Customer avatar
by
Bob
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system electric power head. The power head should have a data label on the back or bottom that would have the model number on it. Get the model number off of the power head and you can use the “Shop for Parts” link at the top of our web site page to purchase the belt needed. You can also contact the Customer Service Department at 888-336-3948 for assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What is the replacement power brush # for my Nutone#CV-353 unit?

..or is it too old for a replacement to work? Also need new hose.
Age: Over 65
Gender: Female
asked 2 months ago
Customer avatar
by
Suzy-Q
Fort Myers, FL, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. The new hose would be the CH615 or CH515, depending on the inlets that are installed in the wall. The new power head would be the CT700 and you would need the model CT175 wand to go with the power head. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can I use wall inlets for a model 360 for my old model 350 unit?

Remodeling my home, many of the original wall inlets for the 350 need to be replaced. Alternately, is there a gasket kit I can buy to rebuild those inlets?
Age: 25-34
Gender: Male
asked 2 months ago
Customer avatar
by
Steve
PA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning system wall inlets. The inlets currently in our line should work with the older systems as well as the newer systems. The rough-in kit for the 360 inlets would be model CF361. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Replacement wheels for power vacuum head do not stay on the unit.

Age: Over 65
Gender: Female
asked 2 months ago
Customer avatar
by
Nancy
South Carolina, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning system power head. We cannot properly assist you without a model number. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

i need to replace a motor in a CV 353 what would be the model # for that

Age: 45-54
Gender: Female
asked 2 months ago
Customer avatar
by
Connie
Missouri, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. The part number for the motor of the CV353 is 33883REB. You can use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site page to find a service center/parts outlet in your area to purchase the part. You can also purchase it through the “Shop for Parts” link at the top of our web site page or from our Customer Service Department at 888-336-3948.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Nutone CV-353W won't turn normally

CV-353W won't turn on when connected. I had to manually turn it on and off. What part need to be replaced? Thank you.
Age: 45-54
Gender: Male
asked 2 months, 1 week ago
Customer avatar
by
Deks
New York, NY, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353W central cleaning system. There could be a number of different things causing the CV353 to not turn on from inserting the hose in an inlet or from the switch on the handle of the hose. You can use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site page to find a service center in your area to look at the system for you or contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

how to clean secondary filter

asked 2 months, 2 weeks ago
Customer avatar
by
Liz
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on central vacuum systems. Depending on the model of the main canister, there may be slight differences in how to clean the secondary filter. You can always knock the loose dust and dirt off of it or use a shop vac to clean the filter. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 2 months, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
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