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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
314 Questions
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320 Answers

Customer questions and answers for Central Vacuum Systems

Question

moveinh hose attachment shuts vacumn off at any outllet,but does come on

Motor shuts off at any outlet by moveing hose end
Age: Over 65
Gender: Male
asked 1 week, 4 days ago
Customer avatar
by
fake
Glastonbury, CT, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We would need more information to assist you with your problem. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 4 days ago
Customer avatar
by
NuToneCustomerService
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Question

I recently purchased a house with a new tone vacuum system. Is there anyway I can get an instruction booklet? Perhaps download from online?

asked 2 weeks, 2 days ago
Customer avatar
by
Jeanne
Asheville nc
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. If you have one of the “VX” series of central vacuums, you can download the installation and operating instructions from our web site. If you have any other series, please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

CV 554 runs without any hose plugged in the outlet. Why

Age: Over 65
Gender: Male
asked 4 weeks, 1 day ago
Customer avatar
by
Tree
Stanley, VA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV554 central cleaning system. You either have a short in the low voltage wiring inside the house or the relay is stuck shut. First disconnect one of the low voltage wires from the tank and check to see if it is still running. If it is not, you have a short in the low voltage wiring. If it is still running, you will need to replace the relay (part number 0648B000) inside the main canister. You can get this part through the “Shop for Parts” link at the top of our web site page or by contacting Customer Service at 888-336-3948. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 3 weeks, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

Required electrical service for Nutone central vacuums

You have recommended models VX475 or VX550 as replacements for our old CV553W. The old model uses a 15 amp circuit breaker, while these newer models recommend 20 amp service. Will we need to have an electrician install a 20 amp circuit breaker to install one of these units?
Age: Over 65
Gender: Male
asked 3 weeks, 3 days ago
Customer avatar
by
Gary
Saint Louis, MO, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Yes. Both of the recommended units require a 20 amp. service.
answered 3 weeks, 3 days ago
Customer avatar
by
NuToneCustomerService
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Question

What is the best replacement unit for model #CV553W?

We have an older Nutone unit model #CV553W on which the motor is burning out. We've been quoted a price on the installation of model #PP550, but I've also seen models #CV400 and VX475 listed as appropriate replacements. What do you recommend?
Age: Over 65
Gender: Male
asked 3 weeks, 3 days ago
Customer avatar
by
Gary
Saint Louis, MO, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question. There are (2) models in our current product line, that would be appropriate for replacement of your CV553W. The VX475C and the VX550C are both "cyclonic" units that have similar specifications to what you have now. If you would like to view the installation and specification information on both, it is available on our website at www.nutone.com.
answered 3 weeks, 3 days ago
Customer avatar
by
NuToneCustomerService
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Question

Where can I download the users manual for NuTone #CV-350W

I purchased a home with a NuTone #CV-350W central vacuum system installed. No user manual was provided. I would like to download the users manual so I can properly care for and use the system
Age: Over 65
Gender: Male
asked 1 month ago
Customer avatar
by
Keith
Chambersburg, PA, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV350W central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 4 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

I need to replace my 398 NG

The roller belt broke and the roller has broken apart on the belt end
Age: Over 65
Gender: Male
asked 1 month ago
Customer avatar
by
TomB
Potomac, MD, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model 398NG central cleaning system electric power head. The replacement for the 398NG would be the CT700. You will also need to get a new wand and depending on the hose you presently own, you may need to get a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

how to replace bulb in powerhead model 598

Age: 55-64
Gender: Female
asked 1 month ago
Customer avatar
by
sunny
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model 598 central cleaning system electric power head. To replace the light bulb you first loosen (but do not remove) the two screws next to the beater bar. Turn the power head over and remove the protective headlight cover. To remove the bulb, push in and turn the bulb counterclockwise. To reinstall, reverse the above steps. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

The beater bar does not come on.

The beater bar would not start until you had the handle half way to the floor. Now it won't come on at all. I can see the V clip is quite worn in the bottom attachment to the pipe going into the power head. Does the V clip need to be replaced?
Age: Over 65
Gender: Male
asked 1 month ago
Customer avatar
by
Shemp
VA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system electric power head. You can use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site page, to find a service center in your area to look at the power head for you or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

where do I get replacement powered hose for CT 600 sweeper head?

Age: 45-54
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Gary
United States
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question regarding our central vacuum hoses. You will have to order a replacement hose through any of our Nutone distributors. You can use the “Dealer Locator” link on our website to help find a local distributor in your area. If you need further assistance, please call Nutone Customer Service at 1-888-336-3948.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

The reset button on power unit VX-550 keeps tripping as soon as I turn it on. How can we get it fixed?

Age: 55-64
Gender: Male
asked 1 month, 4 weeks ago
Customer avatar
by
Chet
Trout Run, PA 17771, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX550 central cleaning system. You can use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site page to find a service center in your area or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I am looking for info on Nutone Central Cleaning Model CV450W? Does this model have a powerhead attachment?

We bought our house a yr ago and it has a NuTone Built in Central Cleaning system Model # Cv450W, but can't find this model #. Only can find model CV450, is this the same model? Need to know if it has a powerhead attachment and if so where can I purchase one?
Age: 55-64
Gender: Female
asked 2 months ago
Customer avatar
by
DH
Vineland, NJ, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450W central cleaning system. The CV450W is the same as the CV450. The current electric power head is the model CT700. You would also need to get a new wand, and depending on your present hose, you may need a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

How do I replace the bag? The model is VX550. I lost the manual with directions.

Age: Over 65
Gender: Male
asked 2 months ago
Customer avatar
by
CW
Okeechobee, FL 34974, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX550 central cleaning system. The operating instructions are available for download from our web site for your convenience. It shows how to remove and reinstall a new bag.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
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0out of 0found this answer helpful.
Question

i have a nutone central vacuum system,the motor comes on but there is no suction how do i fix this problem

Age: 35-44
Gender: Female
asked 2 months ago
Customer avatar
by
cleanfreak
wwinter haven florida
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. Make sure the debris canister is tightly attached to the bottom of the unit with the gasket in place. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Rug attachment, how to put on the system?

I cannot figure out how to attach the rug attachment. The floor attachment is the one already attached.
Age: 55-64
Gender: Female
asked 2 months, 1 week ago
Customer avatar
by
pam
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning system. Please contact the Technical Service Department at 888-336-6151 with the model numbers of the units in question for assistance.
answered 2 months, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

how can I correct a blocked suction line?

I think the line became plugged while cleaning the garage, I have no idea what may be in it
asked 2 years, 1 month ago
Customer avatar
by
Ross
on Central Vacuum Systems
+9points
9out of 9found this question helpful.
4 answers
Answers
answer 1
Just put a broom in the hose until it clears out
Age: 18-24
Gender: Male
answered 2 months, 1 week ago
Customer avatar
by
easyway
0points
0out of 0found this answer helpful.
answer 2
I have had a Nutone Central Vac system in my home since 1984. The line has become clogged at least three times. I had to cut the line in 4 places, take it out of the house, clean the sections, and then return the sections of pipe that were clogged. I used flexible connectors to reconnect the pipes.

I think that moisture from the house gets in the line and it casues lint, etc to stick to the walls of the pipe. Once stuck, a dam is made and the clog forms. I initially tried using a plumbers snake, but the length of pipe is far too long for the snake I have to work.
Age: 55-64
Gender: Male
answered 7 months ago
Customer avatar
by
Shrink
Pennsylvania
0points
1out of 2found this answer helpful.
answer 3
"
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line. Please contact our Technical Service Department at 888-336-6151 if further assistance is required

"
answered 2 years, 1 month ago
Customer avatar
by
NuToneCustomerService
-9points
1out of 11found this answer helpful.
answer 4
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line.
answered 2 years, 1 month ago
Customer avatar
by
NuToneCustomerService
-5points
3out of 11found this answer helpful.
Question

Just purchased a house to flip & the house has the start of a central vacuum system, need a guy to come evaluate & finish?

asked 2 months, 2 weeks ago
Customer avatar
by
Mp
River Vale, NJ, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. You can use the “Dealer Locator” link at the top of our web site page to find a distributor in your area to assist you or contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have a cv 352 and need a carpet beater replacement what would work. Hose etc is fine

Age: Over 65
Gender: Female
asked 2 months, 2 weeks ago
Customer avatar
by
Sandyr
Culpeper, VA 22701, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV352 central cleaning system. The current electric power head is model CT700. You will need a new power head, wand, and depending on the hose you have, you may need a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What is the mode to replace my cv352 central vacuumed system?

Age: 55-64
Gender: Male
asked 2 months, 2 weeks ago
Customer avatar
by
Biker
San Jose, CA, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV352 central cleaning system. The replacement for the CV352 would be the CV400 system.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I need to replace my cv450 unit and want to know what's it replaced with

Age: 55-64
Gender: Female
asked 2 months, 2 weeks ago
Customer avatar
by
Alice
Claremont, NH, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450 central cleaning system. The replacement for the CV450 would be the VX550.
answered 2 months, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
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