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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
330 Questions
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337 Answers

Customer questions and answers for Central Vacuum Systems

Question

I bought a replace head for a Nutone 599from Sears, and the metal wand does not fit

Age: 55-64
Gender: Male
asked 5 days ago
Customer avatar
by
Charlie
Guernsey, WY, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. Not all manufacturers central vacuum systems are compatible with each other.
answered 4 days ago
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by
NuToneCustomerService
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Question

What model hose should I buy for my CVS353W central vac?

We just moved to a new (to us) house. The hose is attached to the handle with TYVEK tape and the on-off switch does not work.
Age: Over 65
Gender: Female
asked 1 week ago
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by
Jbl
Maine, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. There are several different hoses that may suit your needs, but we would need more information. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 5 days ago
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by
NuToneCustomerService
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Question

Nutone CV450W model of Central Vacuum

I need belts and canister bags to go with the CV450W model of central vacuum .
asked 1 week, 1 day ago
Customer avatar
by
Linda
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CV450W central cleaning system. The replacement bags for the CV450 would be model 391. The CV450 does not have belts, but the electric power head would. We would need to know the model number of the power head to assist you with the proper belt part number. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 5 days ago
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by
NuToneCustomerService
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Question

Do you have an installation video avalible

Building a new house, currently installing the rough in parts, i am the home owner not sure of what i am doing do not have vac pump or covers yet (never even seen what they look like) would like to see step by step directions. cement being poured tomorrow over infloor heat & I just seen the Vac Pan today will put a pipe through floor, under cabinet for that.
Age: 55-64
Gender: Male
asked 1 week, 2 days ago
Customer avatar
by
Dan
Tawas City, MI, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. Although we do have an installation guide available on our web site that goes through many facets of the installation, we do not have a video on it. Please check out the installation guide and contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 1 week, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

cost to preplumb for a central inhouse vacuum system on a 3 bed 1758 sq ft home

Age: Over 65
Gender: Female
asked 1 week, 2 days ago
Customer avatar
by
peanie
puyallup wa
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. We would not have prices for pre-plumbing a house for a central vacuum system. You can use the “Dealer Locator” link at the top of our web site page to find a distributor in your area. They can give you pricing on the components and they may be able to recommend someone to install.
answered 1 week, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

I have an older unit, NuTone Model #CV-450W with wall fixtures for the vacuum hose. Can I add a few floor intakes with this old system?

Age: 55-64
Gender: Male
asked 1 week, 2 days ago
Customer avatar
by
Bill
Blythewood, SC, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. As long as you can access the tubing, you should be able to add more inlets. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 1 week, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

I bought a house with a Nutone 350 central vac system.Need to replace 2 of the intakes.Where can I get them?Buffalo NY area

Age: 45-54
asked 1 week, 4 days ago
Customer avatar
by
Patti
Buffalo, NY, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. You can use the “Dealer Locator” link at the top of our web site page to find a distributor in your area.
answered 1 week, 2 days ago
Customer avatar
by
NuToneCustomerService
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Question

plug on power head won't stay attached

The small plug providing electric to the power head keeps slipping off. The bracket to keep tension on it doesn't keep it connected. How can I fix this short of buying a new wand and hose?
Gender: Male
asked 1 week, 4 days ago
Customer avatar
by
chuck
michigan
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning system. Please use the “Service Center Locator” found under the “Customer Service & FAQ” section at the top of our web site to find a service center to take the hose and power head and have them checked out. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 1 week, 3 days ago
Customer avatar
by
NuToneCustomerService
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Question

where can I buy the CT600 ? and is it the same as the HP500?

the complete power head
Age: 45-54
Gender: Female
asked 2 weeks, 6 days ago
Customer avatar
by
LV
NJ
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model CT600 central cleaning system electric power head. The CT600 is obsolete and is no longer available through the factory. You could do an internet search to see if there are any distributors that may still have one. The replacement for the CT600 is the CT700. If you upgrade to the CT700, you would need the power head, a new wand and depending on the hose you currently have, you may need a new hose. The HP500 is made by a different company and we do not have information on that unit. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
answered 2 weeks, 5 days ago
Customer avatar
by
NuToneCustomerService
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Question

how do I get Model 391 disposal bags ?

We have a Advantage Home Vac system
Age: Over 65
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Ken
Lakewood Ranch, FL 34202, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the model 391 central cleaning system debris bags. You can get the bags through the “Shop for Parts” link at the top of our web site page. Please insert “391” in the “Search by Part Number” box or contact Customer Service directly at 888-336-3948.
answered 4 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
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Question

Just bought house with CV-450W system but no operation manual. Where do I find manual?

Age: Over 65
Gender: Male
asked 1 month ago
Customer avatar
by
JRD
Bellingham, WA, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
If you would like an operation manual for your CV450, please contact Technical Support at 1-888-336-6151.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

Removing the Dirt Receptacle Pail

We inherited a CV554, CV556, (or) CV570 central cleaning system with our 2006-built home upon purchase. I believe it may never have had the dirt receptacle pail emptied. I tried, but cannot remove the pail. The instructions, page 3, of the Homeowner's Operating Instructions state that one must unclasp and remove the lower receptacle from the motor housing. I have had no trouble finding, and unclasping said clasps. However, the physical pail will not come off. Does it need to be unscrewed? pulled? pried? beaten? or signed up for Obamacare? I have tried a few of the first strategies, within what I considered to be a reasonable amount of force, short of knocking it from the mounting, and received no indication of any degree of success. I am unable to determine whether the actual separation takes place above or below the circumferential black rubber seal ring. Can you please help?

In the process above described, I encountered and was perplexed by the function of the "convenience outlet." Convenient for what? The provided materials on installation and operation make only a naming reference in a diagram. I opened it, and used a thumb to extract the fluff and dirt present, and still wonder why it exists.

thank you!
Age: 45-54
Gender: Male
asked 1 month ago
Customer avatar
by
JF
MD
on Central Vacuum Systems
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1 answer
Answers
answer 1
We’re sorry to hear you are having trouble removing the bottom pail from your central vacuum tank. The dirt receptacle is only held in place with the 2 clasps and typically should easily drop down once the clasps have been undone. It sounds like the pail is just stuck to the gasket. The separation should take place below the gasket. If you still need assistance with this issue, please call Technical Support at 1-888-336-6151.
answered 1 month ago
Customer avatar
by
NuToneCustomerService
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Question

I need to replace my CY40-B. What is the latest replacement unit?

Age: Over 65
Gender: Male
asked 1 month, 1 week ago
Customer avatar
by
Rick B
Menomonee Falls, WI, USA
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. We do not have a model CY40 in our data base. Assuming that you are referring to the CV40 main canister, the current replacement would be the PP650. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

Will the accessories for the VX475 fit my old CV353W

My CV353W is 20 years old but still runs well, however I need to replace the wands and the hose.
Age: Over 65
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
old hand
North Carolina, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. The current hoses and accessories should work with older as well as the newer systems. Please contact Technical Support for more assistance at 888-336-6151.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
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Question

I cant get the carpet attachment to stay attached to the hose when vacuuming. Any suggestions?

Age: 35-44
asked 1 month, 3 weeks ago
Customer avatar
by
Vipers Pres
Mo
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system carpet attachments. Some of the attachments have a button lock and some are friction fit. If you have a friction fit attachment try pushing the tool on as far as you can, then give it a quarter turn while pushing it on. If you have a button lock and it still does not stay on, contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

I need to replace my 598 motor driven power brush

Is there any replacement I can use . Everything else works just fine on my very old model #904430665 vacuum
Age: 55-64
asked 1 month, 3 weeks ago
Customer avatar
by
judy
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system electric power head. The replacement for the 598 would now be the CT700. You will also need a new wand and if your hose is original, you would need to get a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

how does the vacuum work in the garage?

Age: Over 65
Gender: Female
asked 1 month, 3 weeks ago
Customer avatar
by
Jan
Traverse City, MI, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. We are sorry, but we do not understand what you are asking. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

I need to replace our Broan cv40 centrqal unit. Which Nutone model in ther most suitable replacement?

Age: Over 65
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
Johnboy
wisconsin
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the Broan model CV40 central vacuum system. The current replacement for the CV40 would be the NuTone PP650. You can use the “Model Search” box at the top of our web site page to find information on this unit.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
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Question

moveinh hose attachment shuts vacumn off at any outllet,but does come on

Motor shuts off at any outlet by moveing hose end
Age: Over 65
Gender: Male
asked 2 months ago
Customer avatar
by
fake
Glastonbury, CT, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We would need more information to assist you with your problem. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I recently purchased a house with a new tone vacuum system. Is there anyway I can get an instruction booklet? Perhaps download from online?

asked 2 months, 1 week ago
Customer avatar
by
Jeanne
Asheville nc
on Central Vacuum Systems
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1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. If you have one of the “VX” series of central vacuums, you can download the installation and operating instructions from our web site. If you have any other series, please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 months, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
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