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Customer questions and answers for
Central Vacuum Systems

Customer questions and answers:
259 Questions
 | 
264 Answers

Customer questions and answers for Central Vacuum Systems

Question

I have a 1997 nutone central vac system with CH 510 hose and 599 power head.The head needs replaced. What current power brush will work with my hose ?

Age: 45-54
Gender: Male
asked 1 week, 6 days ago
Customer avatar
by
MIKETONE
Indiana, USA
on Central Vacuum Systems
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central cleaning systems. The current electric power head is model CT700 and it will not work with your present hose. Your most economical choice is to buy the CK350 kit which has all of the tools you'll need (CH515 hose, CT700 powerhead, CT175 wand along with the sock and new tool kit).
answered 1 day ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

CV653 Control board replacement?

Intermittent shuts on & off
asked 6 days ago
Customer avatar
by
Denny
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. The control board for the CV653 is available under part number S87119000. You may obtain this part but contacting our Customer Service department at 888-336-3948.
answered 4 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Where is the Seiral Number located on my CV 353 Nutone Power unit?

asked 1 week, 4 days ago
Customer avatar
by
Sir
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. The serial number should be on the data plate on the side of the canister.
answered 1 week, 3 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have a VX1000C system in which one of the motors has bad brushes what brushes do I need

Age: Over 65
Gender: Male
asked 2 weeks ago
Customer avatar
by
Jim
Vermont, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX1000C central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 5 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Model CV450-W no suction. What could be the problem

all lines clear into and out of unit. new filter, new bag. motor does turn on but does not have any suction to it.
asked 2 weeks ago
Customer avatar
by
Vac Man
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV450 central cleaning system. Make sure the debris canister is tightly attached to the bottom of the unit with the pale gasket in place. If you still have no suction, contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 week, 5 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

VX475 Central Vacuum turns off after a few minutes

Thermo Protector is malfunctioning
turns off after 10 minutes, can be restarted after 10-15minutes.
Age: 55-64
Gender: Male
asked 2 weeks, 2 days ago
Customer avatar
by
Klaus
Florida
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX475 central cleaning system. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 2 weeks, 1 day ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Do you have a canister that can be mounted on the outside of a home in the elements?

Age: Over 65
Gender: Male
asked 2 weeks, 4 days ago
Customer avatar
by
Hal
Beaufort, SC, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. All of our central vacuum systems are for interior installation only. They are not designed to be installed outside in the elements.
answered 2 weeks, 3 days ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

how can I correct a blocked suction line?

I think the line became plugged while cleaning the garage, I have no idea what may be in it
asked 1 year, 7 months ago
Customer avatar
by
Ross
on Central Vacuum Systems
+5points
5out of 5found this question helpful.
3 answers
Answers
answer 1
I have had a Nutone Central Vac system in my home since 1984. The line has become clogged at least three times. I had to cut the line in 4 places, take it out of the house, clean the sections, and then return the sections of pipe that were clogged. I used flexible connectors to reconnect the pipes.

I think that moisture from the house gets in the line and it casues lint, etc to stick to the walls of the pipe. Once stuck, a dam is made and the clog forms. I initially tried using a plumbers snake, but the length of pipe is far too long for the snake I have to work.
Age: 55-64
Gender: Male
answered 4 weeks, 1 day ago
Customer avatar
by
Shrink
Pennsylvania
0points
0out of 0found this answer helpful.
answer 2
"
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line. Please contact our Technical Service Department at 888-336-6151 if further assistance is required

"
answered 1 year, 6 months ago
Customer avatar
by
NuToneCustomerService
-8points
1out of 10found this answer helpful.
answer 3
You may need to put a plumber's snake in the line that is clogged in order to pull out the obstruction. If this doesn't work, use a shop vacuum to flush out the line.
answered 1 year, 6 months ago
Customer avatar
by
NuToneCustomerService
-2points
3out of 8found this answer helpful.
Question

Replacement inlet for Nutone CV-750

I can't seem to find an exact match for my existing inlets. What model is compatible?
Age: 55-64
Gender: Female
asked 1 month, 1 week ago
Customer avatar
by
Terryteeds
Brick, NJ, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system inlets. If the inlet you are looking for is basically square (a little wider than tall), it would be a model 360 inlet. If the inlet is taller than it is wide (about the size of a standard electrical receptacle cover), it would be a model 330 inlet. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can I get a new sweeper head to attach to my old hose?

Age: 35-44
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
Liv
Sterling Ohio
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system electric power head. The current electric power head in the line is the model CT700. With the proper wand, it will connect to the CH515, CH520, CH615 and CH620 hoses. If you have any other hose than these, you will need to purchase a new hose. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Motor will not shut off when you pull hose out or disconnect hose

Gender: Male
asked 1 month, 2 weeks ago
Customer avatar
by
Big Swede
Clemmons
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. It sounds like you either have a short in your low voltage wiring or a stuck relay in the main canister. Please contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 1 week ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

What is the most powerful nutone vacuum head?

Age: Over 65
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
Sue
Custer, SD
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system power heads. We only have one electric power head in the line at this time. It is the CT700.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Do you provide a remote on/off switch for central vacuum systems?

The prior owner had set up the system with a garage door type remote to turn the system on and off rather than have the outlets wired. That remote has now failed, though it did work with our new NuTone 550 central vacuum. Do you have, or can you recommend a replacement?
Age: 55-64
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
Larry
Charlotte, NC
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We have never had a remote control to operate the central vacuum systems. They are all hard-wired from the inlets to the main canister. We are sorry we cannot assist you more with your question.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

jWhy won't my system turn on when I insert the hose into the wall outlet? It was working when I bought the home a few weeks ago.

Age: Over 65
Gender: Female
asked 1 month, 2 weeks ago
Customer avatar
by
Mi
Texas
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system. There could be a problem with the low voltage wiring going back to the main canister or with the canister itself. Please use the “Dealer Locator” link at the top of our web site page to find a service center in your area or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I can not find tubing for my central vacume system ,can I use schedule 40 pvc tubing for it

asked 1 month, 2 weeks ago
Customer avatar
by
none
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum system tubing. You cannot use schedule 40 PVC tubing with the central vacuum system. The central vacuum system uses thin wall, two inch OD piping. You can use the “Dealer Locator” link at the top of our web site page to find a distributor or service center in your area that may have it in stock or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

Can I add an air filtration or air purifier to my central van. system?

Age: Over 65
Gender: Female
asked 1 month, 3 weeks ago
Customer avatar
by
smithcrest
Arcata, CA, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. We do not have any options to add an air filter or purifier to our units. The exhaust on the central cleaning systems are designed to be vented outside, therefore taking all contaminates vacuumed up, to the outside of the house.
answered 1 month, 2 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

WHAT IS A 15 SERIES HOSE?

I RECENTLY bought a ct700 power head..what else do I need in order to utilize this item?
Age: Over 65
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
BUBBA
Farragut, TN, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CT700 central cleaning system electric power head. The 15 series hose would be the model number CH515 or CH615. If you have one of these two hoses you would need the wand model number CT175 to go with the CT700. If you have the CH520 or CH620 hose, you would need the CT170 wand. Please contact the Technical Service Department at 888-336-6151 for further assistance.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

My house was built with Vacuflow connections installed in the walls. Will the NuTone Central Vac systems work with those?

Age: 25-34
Gender: Male
asked 1 month, 3 weeks ago
Customer avatar
by
Lenny
Ohio, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the central vacuum systems. Our vacuum canisters will attach to 2” outside diameter thin wall tubing. If that is what is installed in your walls, they would probably work together.
answered 1 month, 3 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

I have an electrical problem with a Vx550 that seems to be in the computer

I have a VX550 that was installed by my licensed electrician with on an anti surge circuit. After about a year of light to medium use. The unit started to become temperamental, and would come on sometimes by itself. I would then shut the system down by hand and start it up again and it would be fine for a while, and then it would happen again every six months to a year apart. We only used it once a month so it wasn't a real problem. Then about a year ago the system just stopped working. Seeing I have other vacs, it wasn't a big hardship and I have been quite busy with work. My electrician has tested the unit and says the problem is in the computer circuit board. So what do I have to do to get it fixed?
Age: 55-64
Gender: Male
asked 2 months ago
Customer avatar
by
Tim
Gilford N.H
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model VX550 central cleaning system. The VX550 would have a four year warranty and you can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to check it out, or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
Question

When my cv353 is plugged it runs continuously with or without a hose plugged in.

Age: Over 65
Gender: Female
asked 2 months ago
Customer avatar
by
Anne
Roseburg, OR, USA
on Central Vacuum Systems
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question on the model CV353 central cleaning system. It sounds like you either have a short in your low voltage wiring or a stuck relay inside the unit. You can use the “Dealer Locator” link at the top of our web site page to find a service center in your area to check it out or contact the Technical Service Department at 888-336-6151 for assistance.
answered 1 month, 4 weeks ago
Customer avatar
by
NuToneCustomerService
0points
0out of 0found this answer helpful.
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